Refund and Return Policy

Thank you for visiting our digital planner store! To ensure a transparent and pleasant shopping experience, please carefully read the following refund and return policy.

Digital Products Are Non-Returnable

As our products are digital content, they cannot be returned or refunded once sold. After purchase, you will immediately receive access to download links or files, which are considered used upon delivery. Therefore, we cannot process any return or refund requests.

Exceptional Circumstances

We may provide assistance or alternative solutions in the following cases:

• The purchased product has technical issues such as broken download links or corrupted files.
• You accidentally purchased the wrong product and have not downloaded or used it (please contact us promptly).
• The product description significantly differs from the actual content (evidence required).

Please note that requests for exceptional cases will be reviewed upon receipt, and the final decision is at our sole discretion.

Customer Support

If you encounter any issues or have questions about the product, please contact our customer support team using the following channels. We will assist you as soon as possible:

• Email: [Your support email]
• Support Hours: Weekdays 9:00 AM – 6:00 PM

Friendly Reminder

• Please carefully review the product description and previews before purchasing to ensure it meets your needs.
• We are committed to providing you with high-quality digital products and excellent service.

Thank you for your understanding and support! Feel free to contact us if you have any questions.